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CRM Application

A CRM application or Customer Relation Management application is a web based application which allows your company to update and review all clients’ information from any Internet connected computer. In a customer based business, you need such software to track your customer orders or movements, these info is then used to plan proper packages to suit the overall needs of your clients.

Some features included in a CRM application:

  • Multiple user accounts which defines different roles of your staff.
  • Web-based single point of communication; a hotline customers can call.
  • Inbuilt reminder functions in the system to remind the people involved in the different task 
  • Personal email accounts for external or internal use. 
  • Client historical record of products purchased and services used can all be accounted for.